1. Introduction

Wholesale Wristbands Australia (“we”, “us” or “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store and disclose your personal information.

2. Who We Are

In this policy, “we” and “our” refers to Universal Tix, ABN: 83144819223, operating as Wholesale Wristbands Australia, with our principal office located at: 2/578 Plummer St, Port Melbourne, 3207 Melbourne, Victoria

3. What Personal Information We Collect

We may collect personal information such as:

• Identity: Name, date of birth
• Contact: Email address, postal address, phone number
• Payment: Credit/debit card details and transaction information
• Demographic: Age range, postcode
• Preferences: Survey responses, marketing preferences
• Usage: Website usage, device information, cookies
• Transaction history: Products or services purchased or enquired about
• Any other information you choose to provide

4. How We Collect Personal Information

We collect personal information:

• Directly from you (e.g. website forms, orders, support requests)
• Automatically via cookies or analytics tools
• From third-party services (e.g. payment providers, marketing platforms)

5. Why We Collect, Use and Disclose Personal Information

We use personal information to:

• Operate and improve our website services
• Process payments and prevent fraudulent activity
• Communicate with you and provide support
• Send marketing or promotional materials (with your consent)
• Conduct research, surveys, or analytics
• Comply with our legal obligations
• Assess job applications (if applicable)

We will not use your personal information for unrelated purposes without your consent.

6. Disclosure of Personal Information

We may share your information with:

• Service providers (e.g. IT support, payment processors, logistics)
• Professional advisers (e.g. accountants, lawyers)
• Business partners or affiliates
• Government authorities or law enforcement when required by law
• Overseas providers where necessary and with appropriate safeguards in place to comply with the APPs

7. Overseas Disclosure

If your information is disclosed overseas, we take reasonable steps to ensure it is protected in line with Australian privacy standards (APP 8), including through contractual obligations or privacy assessments.

8. Sensitive Information

We only collect sensitive information (e.g. health data, religious beliefs) with your explicit consent and where required or permitted by law.

9. Data Security

We protect personal information with appropriate physical, technical, and administrative safeguards. While we strive to protect your data, no transmission over the internet is completely secure.

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse usage, and assist marketing. You can adjust your browser settings to disable cookies, though some site functions may not work correctly.

11. Access, Correction and Complaints

You may request access to or correction of your personal information by contacting us (details below).

If you have a privacy concern or complaint, please contact us first. If unresolved, you can contact:

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Email: enquiries@oaic.gov.au
Phone: 1300 363 992

12. Data Retention

We retain personal information only as long as needed for the purposes listed above or as required by law. After this period, we securely delete or de-identify the information.

13. Third-party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

14. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Please check periodically for updates.

15. Contact Us

For privacy-related queries, please contact:

Unitix
2/578 Plummer St,
Port Melbourne, 3207 Melbourne, Victoria

Email: info@wholesalewristbandsaustralia.com.au
Phone: (03) 9068 9807

Last updated: 23 July 2025